Consider Caymera's hospitality consultants to be an extension of your team -  a fresh set of eyes - to assist in aligning organizational priorities. Caymera is prepared to offer clients the resources they need to attain the results they desire. Whether our clients seek recommendations for best practices  or the creation and execution of a successful roadmap, our bespoke solutions are innovative, yet proven and are precisely tailored to the needs of the client. Here are just a few of the ways we are able assist: 

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Operations and Management Diagnosis

Caymera's hospitality consultants are armed with the knowledge and skills to identify opportunities for improvement - and, even the most complex issues can be resolved resulting in long-term stability and success.

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• Quality assurance analysis

• Operations analysis

• Guest satisfaction tracking and analysis

• Market research

• Analysis determining true position of a property within market

• Oversee day-to-day operations with GM

• Implement forecasting controls for effective Yield Management

• GDS/ CRS/ PMS management - maximization

• Detailed monitoring of all operating expenses

• Payroll - Labor expense controls

• Ensure compliance with franchise standards and procedures

• Implement HR policies and procedures

• Diligently work to achieve levels above and beyond standards

• Establish Preventative Maintenance programs & controls

• Capital improvements planning

• Guest review monitoring and responses

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Sales & Marketing

Caymera's hospitality consultants have successfully positioned and marketed properties of all types — hotels, resorts, restaurants, and convention centers, — of widely varying sizes, rate structures, locations, branded and independent, as well as for tourism destinations. Whether pre-opening, brand transition or active operations needing a fresh look at positioning or strategies, our consultants are available to help hotels, resorts and destinations achieve sustainable financial success. 

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• On-site interim sales management assistance

• Sales strategy and performance analysis 

• Competitive set analysis 

• Sales team training 

• Establish a guide for sales efforts that translated into action steps with measurable results

• Sales Blitzing / Lead Generation 

• Business Plans 

• Weekly conference calls with GM and Sales team

• Identifying and Targeting Top Accounts

• Detailed six month workable Marketing plan

• Tracking -Daily, Weekly, Monthly, Quarterly, Yearly Sales Pipeline

• Mystery Shopper calls to Front Desk and Sales department

• Marketing research and strategic positioning 

• Advertising and promotion 

• Public relations

• Distribution

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Revenue Management 

Caymera's hospitality consultants are here to help clients reach the optimal level of performance, in both profitable revenues and revenue management techniques. 

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• System audits

• Create and implement solid strategy 

• Provide efficient procedures and practices

• Distribution channel audit and refresh

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Digital Strategy 

 

• Website strategy and performance analysis

• Analyses of positioning to determine exposure  

• Content refreshes 

• Content competitive comparison -hotel policies, packages, promotions, etc. 

• Search Engine Optimization 

• Social media strategy 

• Responding to guest reviews

• Team training 

These are just a few areas Caymera's hospitality consultants can assist with. Whatever the challenge, whatever the opportunity, through our bespoke hospitality consulting services we can investigate, analyze, recommend, and implement a way forward - for smooth sailing.  Contact us today to see how we can assist.

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Our team. Your advantage. 

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